RCS has partnered with Panviva to deliver "moment of need" information throughout your organisation.

Panviva’s performance support system, SupportPoint, is a knowledge base solution that provides fast, targeted access to structured documentation about systems, processes, and products. SupportPoint improves adoption of applications and processes, while reducing training and support costs.

Organizations with complex processes and systems use SupportPoint to offer self-service support that delivers know-how at the moment-of-need. SupportPoint delivers structured, up to date, and personalized content that gives users rapid access to just the information they need to complete the task correctly. Globally, more than 50,000 users rely on SupportPoint across a broad range of industries to reduce processing errors, strengthen compliance, and increases customer service levels.